We're here to guide you through the claim process.

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Claim Process Overview

Submit Your Claim

Getting started is simple. Log into your account and fill out our intuitive digital form. Upload your documents and receipts through our secure platform – it takes just minutes.

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Instant Verification

Our advanced system immediately validates your submission, and checks document completeness and policy coverage. Receive instant confirmation that we're processing your claim.

Automated Assessment

Our intelligent technology analyzes your claim in real-time, cross-referencing policy terms and coverage details for swift, accurate evaluation.

Quick
Resolution

Approved claims are processed for immediate payment through our partner, Transcard. Track your settlement status in real-time through our digital platform or mobile app.

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We're here for you when it matters most

We know disruptions are unexpected, so our claim process is quick, simple, and always accessible.

  • A gear.

    Advanced Automation: Our cutting-edge technology activates instantly in emergencies; processing claims swiftly and accurately. We transform stress into relief, delivering support precisely when you need it.

  • A cellphone.

    Seamless Digital Experience: Your journey never stops, and neither do we. Our intuitive platform offers hassle-free claims, real-time updates, and fast resolutions worldwide, ensuring peace of mind anytime, anywhere.

  • A clock.

    Precision and Reliability: In uncertain times, we’re here for you. Combining advanced technology with compassionate care, our system ensures each claim is handled quickly, accurately, and with the utmost empathy.

Common Questions About Your Claim Journey

Quick answers to help you understand your travel insurance claims process.


Contact Us

24 Hour Emergency Assistance

+1-833-754-3725

Claims Assistance (9am - 6pm ET)

+1-833-754-3704

Need More Help?

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